All ticket purchases are final. There are NO REFUNDS.
TICKET FRAUD ALERT: Valid tickets are only available at the Winter Fest OC website or onsite at the event. Any tickets available elsewhere are likely fake or fraudulent tickets and will not be valid.
Winter Fest OC reserves the right to only accept tickets with the name on the ticket that matches the valid government-issued ID at the point of redemption at the event.
Season Passes are NOT TRANSFERABLE. ID matching the name on the ticket is required for entrance.
WEATHER: We are open rain or shine. The programming of the shows will be modified based on the rainy conditions. In the unlikely chance of thunder, wind, or lightning storms and the event is canceled, due to safety concerns, guests will receive a credit to book another night. No refunds will be available. Please monitor the email and the phone number you used to purchase for last-minute weather updates.
Please be aware this event includes a combination of lights (including strobes and haze), special effects, and sound.
PROHIBITED ITEMS:
Weapons, Gang Associated Clothing, outside food.
Animals other than licensed service dogs are not permitted.
ASSUMPTION OF RISK:
Because Ice Skating, Bumper Cars, Ice Sledding/ Tubing, Snow Play, Carnival and Inflatable attractions are inherently hazardous activities, accidents can and do happen. By using Winter Fest OC Ice Rink, Bumper Cars, Ice Slide, Snow Play, Carnival, Inflatable attractions, or participating in such activities: you knowingly and voluntarily accept all known and unknown risks of personal injury, illness, death or other loss.
HOLD HARMLESS:
You agree to release and hold harmless Winter Fest OC, PSQ Productions LLC, Winter Fun Festivals LLC, Celebration Festivals LLC, OC Fair & Event Center and all of its parent companies affiliates and subsidiaries and their respective directors, officers, employees, agents, volunteers, and representative from any and all claims, actions, liability, obligations and damages against the foregoing parties related to or in connection with your use of Winter Fest OC Ice Rink, Ice Slide, Bumper Cars, Snow Play, Carnival, Inflatable attractions or your participation in the activities to the fullest extent allowable by law.
The purchaser understands and agrees all tickets purchased are non-refundable and non-transferable.
